Order Management+
The order management module within OfBiz and Opentaps
enables you to manage all aspects of order capture and
processing though your company to fulfillment.
Full tracking and reporting is available at all stages,
so your employees always have an up to date status.
The main features are…
Order acceptance
- Order capture through multiple channels -Oniline, In person, Telephone
- Payment management – On hold, approval, credit accounts etc
- Approval routing
- Exisiting customer re-order
- Order checking – insufficient or incorrect data
- Pending order management
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International
- International orders acceptance rules
- International order payament procedure and approval process
- Multi-currency orders supported
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Invoice Creation and Confirmation
- Automatically create invoices
- Multi-currency invoicing supported
- Generate invoice with letterhead based on sales channel, division etc
- e-mail confirmation management
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Stock Allocation
- Integrated with warehouse management system
- Auto allocation of stock
- Part shipment rules supported
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Shipment
- Part shipment supported
- Multiple receipt addresses supported
- Integration into third party shipping agent for order tracking
- Automated shipping confirmation to Customer
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Returns
- Create returns notification and tracking numbers
- Order reconciliation
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Refunds
- Manage refunds from returns, non available products, part shipments etc.
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