Example use of portals...

  • Call Centre Portal – For example for Customer Service or Mail Order
  • HR Portal – For company wide or project hiring, employee benefits, expense management etc.
  • Supplier Portal – Contact between you and your suppliers
  • Customer Portal – For existing customers to see news, updates, software downloads etc

Feature Summary...

Web Content Management

  • Both OfBiz and Opentaps include integrated content management systems, CMS, to control and manage content
  • Content can be created once and used over several sites
  • API’s are available to integrate more sophisticated CMS’s like Alfresco

Business Process

  • An end-to-end solution comprised of electronic forms, workflows and portlets to accelerate process automation

Collaboration

  • Instant messaging, web conferencing, project team services etc. can all be integrated into your sites

e-learning

  • A portal-based solution that delivers learning resources to internal or external personnel

Self-Service

  • Direct access to personalised self service information and transactions

Authentication

  • All portals, intranets and sections of the corporate website can be secured to prevent unauthorised access
  • Authentication can be standalone or integrated into existing enterprise user access lists/privileges
  • Multiple levels of access privileges can be configured

Content Creation

  • OfBiz and Opentaps support the latest website creation tools and standards
  • Web 2.0 mash-ups are fully supported

Analyisis & Reporting

  • Dashboards and reports are available to monitor usage, access and performance
  • Integration to third party web analytics tools like Omniture etc is possible
What to do Next
Request Info Open Plus Blog